Definitions

API Caching is owned by Denny Vuong, based in Melbourne, Australia. (referred to as "I", "Me", "Our" or "We"). As a customer of this service you're a "User" or "You" according to this policy. The applications or any services offered by us will be referred to as "API Caching", "App", "Website" or "Service".

How does API Caching collect data about me?

API Caching collects data about you:

  1. when you browse the API Caching website, apicaching.com
  2. when you create an API Caching account or update your account
  3. when you send support, privacy, legal, and other requests to us
  4. when working with and researching current and potential customers

When researching potential customers, we sometimes search the public World Wide Web. Otherwise, we don't buy or receive data about you from data brokers or other private services.

What data does API Caching collect about me, and why?

API Caching collects API-based data.

When you add pages to test on the API Caching application, API Caching stores them on API Caching servers. The data is associated with your API Caching account. When the data is stored in the API Caching server, API Caching encrypts it in transit and at rest so that other people including the server administrators can not see the contents of the data. The API Caching servers use the data to provide monitoring services.

API Caching collects data about how you use the API Caching service.

When you use the API Caching API or the API Caching website, API Caching logs data that might be identified to you:

  1. a random, unique identifier
  2. the version of your browser, and the operating system you are using
  3. network request data, such as the date and time, and the URL

API Caching uses this data to:

  1. keep our service working quickly and reliably
  2. debug and develop our apps and website
  3. defend API Caching service from abuse and technical attacks
  4. improve search results on the website
  5. improve usability of our apps

API Caching usually deletes log entries with identifiable information within 7 days, but may preserve logs longer, as needed in specific cases, such as investigations of specific incidents.

API Caching collects data about how you use the website.

When you visit apicaching.com and other API Caching websites, API Caching uses cookies, server logs, and other methods to collect data about what pages you visit, and when. API Caching also collects technical information about the software and computer you use, such as:

  1. the web browser software you use
  2. the kind of computer you use
  3. the website that referred you

API Caching uses data about how you use the website to:

  1. optimize the website, so that it's quick and easy to use
  2. diagnose and debug technical errors
  3. defend the website from abuse and technical attacks
  4. compile statistics on visitor searches and needs, to guide development of new website pages and functionality
  5. decide who to contact about about product announcements, service changes, and new features

API Caching may preserve log entries for all kinds of visitors longer, as needed in specific cases, such as for the investigation of specific incidents. API Caching stores aggregate statistics indefinitely, but those statistics don't include data identifiable to you personally.

API Caching collects account data

Basically API Caching services require an API Caching account. For example, you must have an API Caching account to use the API Caching web app or to make requests to the API Caching API.

To create an API Caching account, API Caching requires a working email address. API Caching uses this data to provide you access to features and identify you within the API Caching service.

You do not have to give your personal or legal name to create an API Caching account. You can use a pseudonym instead. You can also open more than one account.

You don't have to give API Caching a personal name or any social media names, and you can erase this data at any time.

API Caching uses your email to:

  1. confirm if your email address is correct to sign you up
  2. notify you that your payment has failed
  3. notify you that your account's plan has been deactivated due to payment failure
  4. notify you about your annual subscription renewal 3 days before
  5. contact you in special circumstances related to your account
  6. contact you about support requests
  7. contact you about legal requests
  8. announce new API Caching product offerings, service changes, and features

API Caching stores account data as long as the account stays open.

API Caching collects payment card data

To continue using API Caching service after exceeding free-tier limitations, API Caching requires your payment card data. API Caching itself does not collect or store enough information to charge your card itself. Rather, Stripe collects that data on API Caching's behalf, and gives API Caching security tokens that allow API Caching to create charges and subscriptions. Stripe meets the highest level of PCI compliance (Level 1). See more on their Security page. API Caching uses your payment card data only to charge for API Caching service. API Caching instructs Stripe to store your payment card data only as long as you use the paid API Caching service.

API Caching collects data about correspondence

API Caching collects data about you when you send API Caching support requests, legal complaints, privacy inquiries, and business inquiries. Those data usually include your name and email address, and may include your company or other affiliation.

API Caching uses contact data to:

  1. respond to you
  2. compile aggregate statistics about correspondence
  3. train support staff and other API Caching personnel
  4. review the performance of API Caching personnel who respond
  5. defend API Caching from legal claims

API Caching stores correspondence as long as it may be useful for these purposes.

Where does API Caching keep data about me?

Data is kept on servers in the United States of America. I sometimes retrieve the data on my personal computers in France. I use the data to develop, debug and maintain the service. The data is erased from my computers when no longer needed.

Does API Caching comply with the EU General Data Protection Regulation?

API Caching respects privacy rights under Regulation (EU) 2016/679, the European Union's General Data Protection Regulation (GDPR). Information that GDPR requires API Caching to give can be found throughout these privacy questions and answers. As can information about specific rights, such as access, rectification, erasure, data portability, and objection to automated decision-making.

GDPR does not apply to everyone worldwide. But API Caching's policy is to do its best to offer all users the same privacy information, control, and protections, whether GDPR applies to them or not.

How can I access data about me?

You can access your account data at any time by visiting your account page on apicaching.com.

How can I change or erase data about me?

You can change your account data and payment card data at any time by visiting your account settings page on apicaching.com.

You can close your API Caching account at any time by emailing support@apicaching.com. Closing your account starts a process of erasing API Caching's records of your account data including Uptime Checks, Results, and Status Pages.

If you have questions or problems using the website to change or delete data about you, email support@apicaching.com.

Does API Caching share data about me with others?

API Caching shares account data with others as mentioned in the section about account data.

API Caching does not sell information about you to others. However, API Caching uses services provided by other companies to provide API Caching service. Some of those services may collect data about you independently, for their own purposes. All of the companies are based in the United States.

Some of these services may be used to collect information about your online activities across different websites.

Does API Caching share data about me with others?

API Caching shares account data with others as mentioned in the section about account data.

API Caching does not sell information about you to others. However, API Caching uses services provided by other companies to provide API Caching service. Some of those services may collect data about you independently, for their own purposes. All of the companies are based in the United States.

Some of these services may be used to collect information about your online activities across different websites.

API Caching uses Plausible Analytics

API Caching's website uses Plausible Analytics to collect and analyze anonymous data about visitors to its websites. You can read the privacy policy for Plausible Analytics online.

API Caching uses cloud computing platforms

API Caching uses Amazon Web Services servers and services, in service regions all across the world, to power the API Caching services. You can read the privacy policy for AWS online.

API Caching uses Stripe

API Caching uses Stripe to collect and use payment card payment data. You can read the privacy policy for Stripe online.

Does API Caching make automated decisions based on data about me?

No. API Caching does not use your data for personalization or retargeting purposes.

Who can I contact about API Caching and my privacy?

You can send questions or complaints to: support@apicaching.com.

How can I find out about changes?

API Caching will announce the next version on the API Caching blog. In the meantime, API Caching may update its contact information and minor changes by updating the page at Privacy Policy, without an announcement. API Caching may change how it announces changes in future privacy versions.